Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you it. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How we collect it
We use the information we collect in various ways, including to:
– Provide, operate, and maintain our website
– Improve, personalise, and expand our website
– Understand and analyse how you use our website
– Develop new products, services, features, and functionality
– Find and prevent fraud
– Send you emails
– Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
TQR follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Like any other website, TQR uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
– The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
– The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
– The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
– The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
– The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
– The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.